Keep every enquiry moving, every customer supported, and every opportunity captured with AllCall’s flexible call answering and virtual support services.
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With AllCall’s professional call answering service, your customers will feel like they’re speaking directly to a member of your team.
Our trained call handlers answer calls in your business name, take messages, capture important information, escalate urgent enquiries when required, and ensure every caller receives a professional and dependable response.
Overflow Calls CoveredOut-of-Hours SupportEvery Call AnsweredOur appointment booking and scheduling service keeps your diary organised and your customers looked after. We manage new bookings, reschedule appointments and update calendars, helping callers find convenient times without adding more admin to your team.
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With AllCall’s lead capture service, every new enquiry is handled properly from the moment your customer picks up the phone.
Our call handlers gather contact details, ask the right questions and qualify leads based on your requirements, before passing clear, accurate information to your team for follow-up.
Every Lead CapturedEnquiries QualifiedReady for Follow-UpWe like to know as much as possible so we can represent your perfectly each and every time.
We get to know you, your business services and all the little details that matter.
We agree exactly how calls, enquiries, messages and appointments should be managed.
We start answering in your business name and supporting your customers from day one.
Our eCommerce customer service team supports your customers throughout their buying journey. We take orders, answer product questions, provide delivery updates and handle general enquiries, creating a smoother customer experience while reducing pressure on your internal team.
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AllCall’s outbound calling service helps your business stay connected with customers and prospects without putting additional pressure on your internal team.
Our call handlers make outbound calls on your behalf, follow up leads, support marketing and customer retention campaigns, gather feedback and reconnect with existing customers. Every conversation is handled professionally, helping you generate opportunities and get more value from your customer database.
Leads Followed UpCustomers Re-EngagedFeedback CollectedOur virtual receptionist and PA services give your business a professional front-of-house presence without hiring in-house. We answer calls, manage messages, support diary tasks and handle everyday enquiries, keeping your customers looked after and your team organised.
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If you have a question, it may have already been answered, check out our FAQs for more info.
We like to keep things super simple.
Configure you package online by letting us know how many calls you have or minutes you'll use on average per month, and you'll be presented with live and upfront pricing.
If you're happy to proceed, we'll set up a kick-off call, get your number set up with our systems and learn all about your company and sales pitch.
Yes, you can absolutely use your existing number, you can even choose when you'd like calls to come to us and when you'd like them to come directly to you and your team.
Alternatively, we can also provide both national and regional numbers for you as part of your package.
We get to know you, your business and your tone of voice so we know how to speak to your customers as well as knowing what to say.
